Last updated: 7 June 2026
This Privacy Policy explains how Static Caravan Movers (“we”, “us”, “our”) collects, uses, and protects the personal information you provide when you use our website staticcaravanmovers.co.uk or request a quote for moving a static caravan or park home. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
For the purposes of data protection law, the data controller is DFY Leads Ltd, trading as Static Caravan Movers, based in Rye, East Sussex. You can contact us about your data at any time: Static Caravan Movers, Rye, East Sussex. Email: info@staticcaravanmovers.co.uk. Phone: 01797 740231.
What information we collect
When you complete our enquiry or quote form, contact us by email or phone, or use the chat assistant on our website, we may collect:
- Your name
- Your phone number
- Your email address
- The postcode you are moving from and the postcode you are moving to
- Details about your caravan or park home (such as size and type)
- Any other information you choose to include in your message
We may also automatically collect limited technical data (such as your IP address, browser type, and pages visited) through cookies and analytics tools. See our Cookie Policy for details.
How we use your information
We use your personal information to:
- Respond to your enquiry and provide an accurate quote
- Arrange and carry out the transport, de-siting, siting or related services you request
- Communicate with you about your booking or job
- Keep records for accounting, insurance, and legal purposes
- Improve our website and services
Our lawful basis for processing
We process your data on the basis of: consent (when you submit an enquiry or opt in to contact); contract (to provide a service you have requested); and legitimate interests (to run and improve our business and respond to enquiries). Where we rely on consent, you may withdraw it at any time.
Who we share your information with
We do not sell your personal data. We may share it with trusted third parties only where necessary, including: our transport and siting teams who carry out the work; permit and escort providers required for abnormal loads; and IT, hosting, and communication providers who help us operate the website and respond to you. All such parties are required to keep your data secure.
How long we keep your data
We keep your personal information only for as long as necessary to provide our services and to meet our legal, accounting, and insurance obligations. Enquiry data that does not lead to a booking is held for a reasonable period and then deleted.
Your rights
Under UK data protection law you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure; restrict or object to processing; and request data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Data security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information once we receive it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Static Caravan Movers, Rye, East Sussex. Email: info@staticcaravanmovers.co.uk. Phone: 01797 740231.